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Case study · Chatbot Development

Haptik had a senior web developer on the team in 5 days

Haptik runs 100+ live chatbots for enterprises, and their product roadmap moved faster than their hiring could. We took the brief, screened against it, and put one matched senior web developer in front of them in 5 days.

  • Conversational AI
  • CX Automation
  • 100+ Live Chatbots
  • India
Haptik's conversational AI platform
Haptik's conversational AI platform
05 Days to Onboard
02 Products Shipped
04 lac INR Cost Savings
The Challenge

Hiring that could not keep up with the roadmap

  • Senior web developer hiring
  • Aggressive product roadmap
  • Resume volume, few matches
  • 100+ live chatbots to run

Haptik was an early builder in the Indian chatbot industry, running enterprise chatbots, consumer apps and publisher solutions, with 100+ live chatbots in production.

That pace needed developers on the team quickly. Traditional hiring, built around slower-moving businesses, could not match Haptik's internal targets or the release schedule their product roadmap demanded.

How We Did It

One matched developer in 5 days

Haptik did not need a longer pile of unmatched resumes. We took their brief, ran the search and screening ourselves, and came back with one person: Rajesh Sawant, senior web developer, within 5 days.

  1. 1

    Two products shipped

    The hours Haptik had been spending on finding developers went back into the roadmap, and they released two products in quick succession.

  2. 2

    Hourly engagement

    An hourly model gave Haptik flexibility on project management and let them track project time more precisely. The engagement came in 4 lac INR under their alternatives.

  3. 3

    Embedded, not outsourced

    Rajesh worked as an extension of Haptik's team, available on their hours and delivering against their deadlines, with the employment side handled by us.

In Their Words

A lot of the team members in Haptik did not even know he (Rajesh) was a freelancer since his dedication to our projects was above and beyond. He was always available when needed and he has worked in really tight deadlines and delivered great quality of work.

We would love to keep working together on more projects as there is always a lot of work that needs to be done. This arrangement with Flexiple has helped us get work done in a timely manner and helped us go above and beyond.

Swapan Rajdev

Swapan Rajdev

CTO, Haptik

Who We Placed
  • Rajesh Sawant

    Rajesh Sawant

    Sr. Web Developer

The Impact

Two products shipped, 4 lac INR saved

Rajesh Sawant joined as a senior web developer 5 days after Haptik gave us the brief, and worked as an extension of their team from there.

He worked remotely, stayed available on Haptik's hours and delivered to tight deadlines. By their CTO's account, team members did not know he was a contractor.

Haptik shipped two products over the engagement, and the hourly model saved them 4 lac INR against the alternatives they had considered.